Designed for high level hotel managers!
No matter the size and type of your hotel, the key to success is to use standardised data and report it correctly. You can drive continuous improvement in hotel performance, raise service quality, boost the number of satisfied guests and sharpen your competitive edge by fostering a data-driven culture and management. Thanks to Eptera, it is now so easy to turn your hotel into a place where both guests and employees love to be!
Key Features
Efficiency in management
Ensure that all data is synchronized in real time.
Perfect contact
Create reports instantly with drag-and-drop functionality.
Data culture
Utilize and manage business resources effectively.
Competitive advantage
By clearly communicating business activities to stakeholders, you can strengthen internal communication.
Eptera Manager
What can it do?
Frequently Asked Questions
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What are hotel management reports?
Hotel management reports are data-driven reports that are used to evaluate a hotel's performance and make management decisions. These reports typically include data for a specific period or time period and provide information in various areas, such as the financial condition of the business, operational performance, customer satisfaction, marketing effectiveness, and staff performance. Hotel management reports are important for identifying the strengths of the business, identifying weaknesses, and understanding overall performance. These reports provide managers with the necessary data to make strategic decisions and manage the business more effectively.
What are the benefits of using mobile applications for managers?
There are many benefits to using mobile applications for managers. Mobile applications provide managers with real-time access to business data, speeding up decision-making processes. They offer flexibility and mobility, allowing managers to stay connected to the business even while traveling. Additionally, they increase efficiency, promote collaboration, and facilitate quick decision-making. When security measures are in place, they ensure data protection, allowing managers to access information securely.
What are the frequently used management reports?
Typically, managers use management reports to track and assess business performance. Financial Reports: To evaluate the financial health of a business, managers use financial reports such as income statements, balance sheets, and cash flow statements. Sales Reports: These reports include sales volume, sales revenue, customer segmentation, and product performance data. Customer Satisfaction Reports: These reports contain data from customer feedback, satisfaction surveys, and complaints. Managers use these reports to assess and enhance the customer experience. Operational Reports: The business uses reports to monitor its daily operations. They include data on inventory levels, staff performance, and supply chain metrics. Marketing Reports: Managers use these reports to monitor the effectiveness of our marketing campaigns. They include data on website traffic, conversion rates, social media engagement, and advertising performance.
What is the benefit of having reports accessible to hotel management?
Access to reports provides hotel managers with a range of benefits, including quick decision-making, performance monitoring, increased efficiency, customer satisfaction, and strategic planning. Real-time evaluation enables continuous performance monitoring and rapid adjustments to business strategies. Additionally, easy access to reports speeds up the data analysis process and enhances business efficiency. With access to reports, monitoring customer satisfaction and strategic planning become easier.
Which platforms can the Manager app be downloaded from?
The manager application can be downloaded from all channels such as App Store, Google Play Store.
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