The new way to give order, speed and a personalised experience to restaurant bookings!
Imagine that your restaurant is available via both web and mobile app, that guests can check out your digital menu at any time, and that they can order for table service, room service, delivery or pick-up. It is possible with Eptera. During the online ordering process, you can share dish details such as ingredients, allergens, nutritional information and calories, allowing guests to customise their favourite menus and earn bonus points. Don't let borders limit your restaurant experience. Eptera is here to make it come true!
Key Features
Better planning
Create resource plans in response to reservation demand.
Possibility of prepayment
Guarantee your restaurant's revenues.
No show blocking
There are precautions for empty tables, including automatic confirmation.
POS integration
On both sides, enrich your guests data.
Restaurant ReservatIon Management
What can it do?
Frequently Asked Questions
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What is restaurant reservation management?
Restaurant reservation management includes a process that enables your hotel to allow customers to book tables in advance and allows you to manage these bookings efficiently. For your hotel's restaurants, this system provides a way to regulate guest flow, plan table placement, and optimize availability. For your customers, it is a way to guarantee a table and reduce waiting times, especially during peak hours or on special dates. A restaurant reservation management system facilitates this process, simplifying the tracking of reservation intake, cancellations, changes, and customer preferences. It also allows your hotel to improve customer relations, make workflows more efficient, and improve overall service quality.
How does the restaurant reservation management process work?
The restaurant reservation management system for your hotel's restaurant allows your guests to conveniently book tables through an easy-to-use interface. Guests can make a reservation via your hotel's website or mobile app by selecting the desired date, time, and number of people. The system automatically checks available tables and manages the booking confirmation process in a fluent way.
What is a no-show?
A no-show is when a guest who has made a reservation to come to your business does not arrive on the specified day and time.
How to avoid no-shows with restaurant reservation management?
Restaurant reservation management software can reduce no-show rates. This software has a reservation control mechanism. You can check whether the guests will come with the automatic confirmation SMS and reopen the tables for those who won't be coming.
What is prepayment for restaurant bookings?
In restaurant bookings, prepayment is a method to collect a certain amount before the guest arrives and to guarantee the reservation.
How does restaurant reservation management affect capacity management?
With restaurant reservation management, you can closely monitor occupancy rates, manage incoming requests, and take action for your remaining tables. It also provides great opportunities for personnel management.
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