Manage your hotel because you can measure it!
Hotel management reporting serves as a guide and a compass for your hotel. Historical reports shape the future, form the basis for data-driven decisions and fuel your strategic vision. It is now easy to see, analyse and improve every aspect of your hotel. Because Eptera is here. Eptera reports are powered by professional analytics to help you improve your hotel's operations and create a path for sustainable growth.
Key Features
Data-driven decisions
Control agency accounts without the need for an accounting department.
Automatic submission of reports
Start every day with the most accurate calculations.
Current data
Make quick decisions with top management reports.
Cube reports
Receive reports via e-mail at your preferred time.
REPORTING
What can it do?
Frequently Asked Questions
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What is the role of reporting in hotel management?
Reporting in hotel management plays a crucial role in determining your business's overall success and shaping future strategies. Reports provide a comprehensive opportunity to evaluate your hotel's performance, clearly displaying key metrics such as occupancy rates, average daily rate (ADR), and revenue per available room (RevPAR). These insights help make informed decisions in various areas, from investment choices and marketing strategies to pricing policies and operational improvements. Reporting goes beyond intuitive decision-making, allowing for data-driven, objective, and strategic thinking. As a result, you can optimize revenue management, control costs, and, most importantly, enhance guest satisfaction, thereby gaining a competitive advantage.
Which reports are most frequently used in hotel management?
The reports most commonly used in hotel management are: Occupancy Rate ReportIt shows your hotel's occupancy rate over a specific period of time. This report helps you understand demand trends and optimize capacity utilization. Revenue and ADR (Average Daily Rate) Report: These reports allow you to analyze your hotel's revenue and the average revenue generated from a room. ADR is important for evaluating the effectiveness of your pricing strategy. RevPAR (Revenue Per Available Room) Report: A combination of occupancy rate and ADR, RevPAR is a critical metric for assessing your hotel's revenue management performance. Cost Analysis Report: This report examines the costs incurred by different departments of your business in detail, helping you identify cost-saving opportunities. Guest Satisfaction Report: This report, based on guest feedback, enables you to measure service quality and guest satisfaction. Lost and Found Report: Tracks of lost and found items in your hotel, play an important role in enhancing the quality of guest services. Event and Meeting Report: This report offers comprehensive details about the events and meetings that have taken place at your hotel. This report is used for evaluating event management and sales opportunities. Market Segmentation Report: Analyzes which market segments your guests come from. This information helps shape your marketing strategies and offers tailored to your target audience.
What is a pivot report? How to use it?
You can create a pivot report, a custom-filtered report, according to your hotel's needs. Using the pivot report structure in your hotel, you can generate detailed and customized reports tailored to your specific requirements. By selecting the desired data columns and conditions in a pivot report, you can perform comprehensive analyses. With just a few clicks, you can access the information you need and easily process complex data sets.
What are Cube Reports? How to use them?
Cube reports contain multi-dimensional data and transform multiple data sources into meaningful results in a single report. Cube reports allow you to analyze your hotel's performance in multiple dimensions. By combining different data dimensions and metrics, this feature allows you to dive deeper into critical business information such as revenues, occupancy rates, and guest mobility.
How to automate report submission?
There are several methods to automate report delivery. These include: Automated Report Generation Software :Specialized software or hotel management systems can automatically generate reports at specified intervals and send them to designated recipients. These software solutions are often customizable and support different schedules for different types of reports. Email Automation Tools: Email automation tools can automatically send reports to specific recipients at specified times. Typically, these tools provide templates and scheduling features, enabling the regular and consistent sending of reports. Cloud-Based Storage and Sharing Platforms :Cloud-based storage and sharing platforms allow users to automatically upload reports to a designated folder and share them by granting access permissions to specific individuals. This method allows for sharing without the need to manually send reports. API Integrations :Custom integrations or APIs can establish a connection between hotel management systems and email service providers or cloud storage platforms, enabling automatic report delivery.
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